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Incident Form
Customer Complaints, Product,
Delivery and
Equipment Incidents
Date Reported
*
Issue Discovered/Reported By
*
*
How was issue discovered
*
How was issue discovered
Customer at DTK Scoop Shop
Customer at UPT Scoop Shop
Customer at Event
Customer Received Delivery
Customer from Retailer
Wholesale Customer
Team Member at DTK Scoop Shop
Team Member at UPT Scoop Shop
Team Member at Production Facility
Team Member during Delivery
Delivery Partner eg. Erbx, Uber, Doordash driver
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